Having trained throughout the country, IFIOC has also been invited to present on communication and
improved outcomes in Australia, Canada, England, Germany, Ireland, and Poland. In 2015 the IFIOC team developed a fidelity-based tool with qualitative and quantitative metrics for coding clinical conversations. The Motivational Interviewing Competency Assessment (MICA) is used for both quality assurance in terms of establishing baselines for patient-centered care as well as for a quality improvement tool for achieving proficiency in MI to promote sustained patient behavior change. While the MICA has been used on many research projects nationally and internationally, IFIOC is the licensed owner and primary author of the tool.
Casey Jackson is an International Expert on Communication and behavior Change. Casey received his Masters of Social work and began his career by serving his community as a therapist. He has been training Motivational Interviewing since 2002. He has provided over 3000 trainings to professionals in primary healthcare, mental health, addiction treatment, schools and universities, law enforcement, probation and parole prisons, Early Childhood Assistance Programs, HeadStart, and Early HeadStart employment services, blind and visually impaired services, deaf and hard of hearing services, social enterprise, aging and long-term care, and state government.
John has been working in the world of Motivational Interviewing for over a decade and is a member of the Motivational Interviewing Network of Trainers (MINT). He is a co-author of the Motivational Interviewing Competency Assessment (MICA) and has himself coded over 3000 sessions and provided coaching/feedback using this fidelity tool.
IFIOC has drastically helped improve outcomes for a variety of industries. We primarily work with Vocational Rehabilitation, Department of Corrections, Law Enforcement, Senior housing, and Healthcare but have worked with other great industries like the court system, school districts, youth services, public safety & many more!